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A celebration of the whole human experiences brought to life with our purpose-driven clients
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Building the AIgency™



Building the AIgency™


Kroger
Learn how a national grocery retailer achieved a 35% time savings in marketing operations with MERGE, enhancing efficiency, project management, and personalization.

Kraft Heinz
Discover how a CPG company saved $4 million annually with a DAM system, boosting efficiency, cutting costs, and streamlining asset management for improved results.

Prominent Healthcare Insurance Company
Learn how MERGE transformed a healthcare insurer's operations by eliminating silos, streamlining workflows, and boosting collaboration with Workfront.
Our latest thinking on what’s next for experience, brand, and behavior.

Agentic AI shifts organizations from rule-based automation to systems that reason, act, and learn, requiring leaders to define clear boundaries for delegated decisions and autonomous execution.
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Culture isn’t what you build; it’s an output shaped by leadership decisions, incentives, and what’s protected when trade-offs get hard. By aligning systems to the real work at hand, organizations can move past cultural aspirations to create authentic consistency, clarity, and support.

As consumers shift from traditional search to agentic shopping, brands must redesign their systems to be discoverable by AI while maintaining deep human connection. Explore how to move beyond operational efficiency to build trust and scale growth in the era of AI-powered commerce.